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FAQ's

GENERAL FAQS FOR PHOTOGRAPHERS

What is ImageBrief?

For brands, agencies, and publishers, we are a resource to search images; brief for something custom (branded or specific); or to discover and hire a photographer. For photographers, we're the place where you sell, connect, and get hired. Sign up to license your images, respond to briefs, and get yourself in front of clients. Unlike other photography hubs, we service real clients with real needs, all in real time.

Who is using ImageBrief?

Brands, agencies, and publishers, freelance art buyers, and photo editors. ImageBrief works with professional creatives looking for unique, “non-stocky” images. Clients are checked by our team before being able to brief.

I just signed up. What's next?
How much does it cost?

It's free for an Explorer Membership. For higher commissions, access to assignments, and direct contact from clients, we offer two paid subscription plans. Take a look here: http://www.imagebrief.com/upgrade.

What is the Marketplace?

The Marketplace contains searchable images where brands, agencies, and publishers can discover royalty free and rights managed images, all ready-to-buy. Explorer Plus and Premium Members are able to upload images directly to the Marketplace. You can view the benefits and upgrade here: http://www.imagebrief.com/upgrade.

How much can I sell my images for?

We strive to keep the prices both fair for photographers and in line with a rapidly changing buyer market. The average sale price of images licensed on ImageBrief is US$250, however prices range from $50 (device photography for digital media use only) to $20,000 for exclusive campaigns.

The Marketplace offers royalty free images from US$250-500 with the average sale price being US$250 and rights managed images ranging from US$250-3000, depending on the license. Clients who choose to spend big with us are offered discounted prices which may be less than $250.

What type of images will sell?

Our clients expect quality released images that are unique and fresh. Our curated collections on the home page are the best guide to what sells. These are curated by our photo editors based on client requests, trends, and themes.

When and how will I be paid?
Can I sell my images on other sites?

Sure, with a few rules.

  1. The image must not be available as microstock elsewhere.
  2. The image must not be restricted by any other licenses or exclusivity of previous sales.
  3. The image is not in an exclusive agreement with other platforms or vendors.
  4. If an image is available as RF elsewhere, it must be RF with ImageBrief. If it is RM elsewhere, it must be RM with us.
How do I get hired?

Clients use ImageBrief to discover photographers based on location, genre and previous clients. Explorer Plus and Premium Members have a 'Contact Me' button right on their portfolio. They are also exclusively able to respond to Assignment Briefs. You can view the benefits of memberships and upgrade here: http://www.imagebrief.com/upgrade. Check out this video to see how clients hire photographers using ImageBrief: http://blog.imagebrief.com/video-how-clients-find-assignment-photographers-on-imagebrief.

Can I upload images that are available elsewhere?

Sure, with a few rules.

  1. The image must not be available as microstock elsewhere.
  2. The image must not be restricted by any other licenses or exclusivity of previous sales.
  3. The image is not in an exclusive agreement with other platforms or vendors.
  4. If an image is available as RF elsewhere, it must be RF with ImageBrief. If it is RM elsewhere, it must be RM with us.
What are Curated Collections?

Curated Collections are images curated by our Photo Editors from our Marketplace.

My Portfolio? Tell me more.

This is your personal page to show off your skills and your best work. In addition to looking for images, our clients are looking to discover new talent for their upcoming projects. Fill it in and share, share, share... It's a great way to get hired. Checkout these hot tips here: http://blog.imagebrief.com/how-to-create-a-killer-portfolio-on-imagebrief.

For more features and opportunities to license your images and get hired see our Membership plans. You can view the benefits of memberships and upgrade here: http://www.imagebrief.com/upgrade.

Settings, notifications, licenses, payment details... where are they?

Simply click on the dropdown in the top righthand corner and go to “Settings,” from there you should be able to tackle almost anything, including your notifications. http://www.imagebrief.com/settings.

BRIEFS

What is a brief?

A brief is a request for images from a real, verified Art Buyer. The terms and fee is outlined in the brief. If you're happy with them, go ahead and upload relevant images. If not, leave it and wait for the right Brief for you. You can follow briefs to get the latest.

Why do clients “brief”?

Clients “brief” when they are looking for something fresh, unique, specific, branded, or customized. They describe what they're looking for in terms that go beyond keywords. Our most popular requests are for authentic lifestyle images from all over the world, often including travel destinations. Many of our agencies and brands use briefs to build large libraries of themed content.

What is an assignment brief?

Assignment briefs' are when a buyer is looking for a photographer to shoot something, rather than an image. These briefs are accessible by Explorer Plus and Premium Members only. You can view the benefits of memberships and upgrade here: http://www.imagebrief.com/upgrade.

How many images can I submit to a brief?

Explorer Members (free) start with one image per brief. Based on the accuracy and quality of images you upload, you may be upgraded. Our photo editors review and upgrade contributors on an ongoing basis. Download the ImageBrief iOS app so you can participate in briefs on the run.

Explorer Plus and Premium Members are able to submit 10-30 images per brief. You can view the benefits of memberships and upgrade here: http://www.imagebrief.com/upgrade.

Can I get more information about a brief?

The information you see on the brief is all we have available. ImageBrief works with our clients one-on-one and ask them to provide as much information as they have available. Sometimes the briefs are broad, other times, they are very specific. Occasionally a client will update a brief with further information while the brief is live.

I have great shots for this brief, can I submit more?

We are unable to upgrade your upload limit upon request. As an Explorer Plus or Premium Member, you can upload more images to briefs. You can view the details and benefits of memberships and upgrade here: http://www.imagebrief.com/upgrade.

How do I set the notifications about briefs?

You can select which briefs you want to hear about and how often in your settings here: http://www.imagebrief.com/settings/notifications.

Can you extend the deadline?

Briefs are designed to get images back to the client within 24 hours, at which time they can extend the deadline if necessary.

What does “shortlist” mean?

It means the client likes what they see. Viewing the shortlisted images is a great way to see what the client is looking for. If your image is shortlisted, there may be a sale on the horizon.

What does “pending” mean?

Art buyers and photo editors often need to get images in for review in a short time-frame, but then have a lengthy approval process. Pending means they are reviewing the images. We keep the briefs updated as much as possible with feedback from the client. You can read more about the clients' process here: http://blog.imagebrief.com/using-imagebrief-better-what-it-means-when-a.

Royalty-free Briefs?

Royalty free (or "RF") is big with our clients and most of our photographers are on board. RF licensing can even mean more opportunities as a photographer. When submitting to RF briefs, there are a few rules to adhere to:

  • No images that are for sale as micro-stock elsewhere—this means images that sell for under $50 on other sites.
  • No images that exist as rights managed images on ImageBrief or elsewhere.
  • No images that are available exclusively elsewhere.

Lastly, remember, if it's royalty free now, it's always royalty free. ImageBrief will consider any and all images submitted to a royalty free brief as available for sale under a royalty free license anywhere else on the platform. It will live under a royalty free agreement with ImageBrief until or unless the images is deleted from the platform by you.

If you don't ever want to hear about RF briefs, you can opt out in your settings here: http://www.imagebrief.com/settings/notifications.

My image was awarded from a brief. What now?

Great news! First things first, make sure you read the terms and are fully aware of what you have agreed to including any exclusivity. This is your responsibility. If there is no exclusivity on the license, you can keep submitting that image to more briefs. Read about payment terms and methods above.

I see some briefs aren't awarded. What's up with that?

Like all creative processes, things can change, be delayed, or even get canceled. We work directly with our clients throughout the briefing process. Occasionally a brief will not yield the exact image they had in mind, or a project is canceled. Often it is just delayed and the client licenses an image long after the brief was set live.

A great example is our book publishing clients—Harper Collins and Penguin Books for instance. They often have less than a week to source images, which then go to the publishers for review, which then go to the author for approval. This can take between six months and a year. You can read more about this here: http://blog.imagebrief.com/using-imagebrief-better-what-it-means-when-a

What happens to my images after the brief?

What happens to my images after the brief? "Your images remain in your account. You can resubmit your images as many times as you like to other briefs (within the RM and RF guidelines). In addition, our Photo Editors may recommend it in another brief or direct to a client, with your permission.

In future, images submitted to briefs may be added to the Marketplace based on your Membership. Stay tuned for this feature.

UPLOADING TO IMAGEBRIEF

What file size and type can I upload?

Our minimum file size requirement is 3450 pixels on the longest side. Images must be under 50MB and in JPG/JPEG format only. We may request a TIFF file but it is not always required. Make sure you have the ImageBrief iOS app so you can upload directly from your iPhone in addition to the the web app.

Hi-res or lo-res?

Our clients expect hi-res files in an instant. They also use the file dimensions shown next to the image to determine whether an image will work for their project or not. Give us your best file within the size restrictions shown.

What's not ok to upload?

What's not ok to upload? "Thanks for asking! It's not cool to upload any NSFW (not safe for work) images. It's not cool to upload any images in which you do not have copyright. As well as a few extra rules to follow:

  • No images that are available as micro-stock elsewhere &mdash this means images that sell for under $50 on other site
  • No images that are available exclusively elsewhere
  • No images that are under a conflicting or restrictive license elsewhere

Adhering to these rules keeps our clients happy. Happy Clients = Happy Photographers.

I'm having trouble uploading.
  • Is the image a JPG/JPEG? Only JPG/JPEG images can be successfully uploaded.
  • Is your browser running on the most up-to-date version? ImageBrief is optimized for Chrome. Other browsers will work on recent versions.
  • Is the Cisco AnyConnect VPN Client installed on the computer you're uploading from? This particular VPN client has blocked uploads to our servers in the past. If you do have the Cisco AnyConnect VPN client installed please try the following:
  • Reinstall the Cisco AnyConnect VPN Client without the Web Security module.
  • If the step above doesn't work, uninstall it altogether.
What happens when my image is awarded?

Once a fee is agreed, the account manager will generate a license agreement that is sent to both photographer and image buyer to accept. Once both parties ‘accept’ on the sale page, the buyer will be able to download the high res image immediately.

Tell me about rights managed and royalty free.

Tell me about rights managed and royalty free. "Rights-managed images are licensed with restrictions on usage, such as limitations on size, placement, duration of use and geographic distribution. Exclusivity may also be included in a rights-managed license. You need to be aware of what you are agreeing to when licensing an RM image and adhere to the restrictions on future licenses of the same image.

Royalty-free images may be used without restrictions by the licensee. The good news is that you can license this image over and over again and without needing to keep track of the licenses. Read more about it here: http://blog.imagebrief.com/the-difference-between-rights-managed-and-royalty-free/

There are a few rules when uploading to ImageBrief:

  • No images that are available as micro-stock elsewhere &mdash this means images that sell for under $50 on other sites
  • No images that are available exclusively elsewhere
  • No images that are under a conflicting or restrictive license elsewhere

If the image has been licensed as rights-managed and is still under license, you cannot submit it to a royalty-free brief.

Lastly, if it's royalty-free now, it's royalty-free forever. ImageBrief will consider any and all images submitted to a royalty-free brief as available for sale under a royalty-free license anywhere else on the platform. It will live under a royalty-free agreement with ImageBrief until or unless the images is deleted from the platform by you.

When do I need a model or property release?

If your images contain recognizable people, landmark buildings and structures, trademarks or artwork you need a model or property release, or both. When uploading images to ImageBrief, be sure you have a release if necessary. The exception to this is if you are uploading to a brief that is specifically for Editorial Use only. You will be legally liable in the event of copyright breach.

When uploading you can select from the following:

Fully Released: You have at-hand, a written release from all identifiable people or trademarks within an image, granting you right to license it for all commercial purposes. You may be asked to produce copies or originals of the releases so make sure you have them on file.

Release on Request: You have, at hand, current contact details for all identifiable people or trademarks within an image. You must be able to obtain a formal written release for the intended use within 24 hours.

No Release Available: This applies to Editorial briefs only. If your image contains recognizable people, landmark buildings and structures, trademarks or artwork and you do not have formal written releases, do not upload it unless it is to an Editorial brief.

No Release Required: There is nothing within the image that requires a release.

Images appearing to be incorrectly labelled will not be visible to clients.

Tell me about copyright.
Can I submit images I was commissioned to shoot?

Yes! As long as you're the copyright holder of the image and have all relevant releases. Go for it! The point of ImageBrief is to give these images a second life. Maybe even a third or fourth.

What about watermarks?

Our platform automatically watermarks images upon upload to keep our images uniformed and clearly identifiable to clients. Images uploaded with a photographer's own watermark will not be visible to clients (i.e. rejected).

I want to delete an image from the site.

No problem. You can do this in 'My Images' under your avatar. Images that have been licensed will remain in our system until the license has expired. Any terms of the license must be adhered to by you for the duration of the license.

Can you use my images?

Can you use my images? Yes, but only for good! As a part of our terms of use, we may use any image that has been uploaded to our site for marketing ImageBrief. This is good marketing for you too!

MARKETPLACE

What is the Marketplace?

What is the Marketplace? This is our selection of searchable images where brands, agencies and publishers can discover royalty free and rights managed images, all ready to buy. Explorer Plus and Premium Members are able to upload images directly to the Marketplace. You can view the benefits and upgrade here: http://www.imagebrief.com/upgrade.

How do I add images to the Marketplace?

Explorer Plus and Premium Members are able to upload their images directly to the Marketplace. You can view the benefits and upgrade here: http://www.imagebrief.com/upgrade.

What is the upload size to the Marketplace?

At least 3,450px on the longest side. Images must be jpg/jpeg only and files must not exceed 50MB.

What should I upload to the Marketplace?

Our clients expect quality, unique, fresh, released images. Curated Collections in the home page are the best guide to what sells. These are curated by our Photo Editors based on client requests, trends and themes. Upload images that you would expect to see in campaigns, books, magazines, online - that's who our clients are. See above for guides on copyright and releases. Here are some rules to follow:

  • No images that are available as micro-stock elsewhere &mdash this means images that sell for under $50 on other site
  • No images that are available exclusively elsewhere
  • No images that are under a conflicting or restrictive license elsewhere

Adhering to these rules keeps our clients happy. Happy Clients = Happy Photographers.

Royalty free or rights managed? How to decide.

It's totally up to you. There is definitely a higher demand for royalty free images, as clients are looking for images with shorter usage time (sometimes just a brief social media post) and to avoid the complications of tracking rights managed images in large companies. It's the preference of companies looking for simplified licensing.

How many images can I upload?

You can upload in batches of 25 images at a time.

How are my images tagged?

How are my images tagged? Your images are automatically tagged upon upload, using state-of-the-art software to identify broad terms related to your image. You can search your own images with these too. After images are uploaded you can got to My Images in your account to add, edit or delete tags with each image.

How much do Marketplace images sell for?

How much do Marketplace images sell for? The Marketplace offers royalty-free images from US$250-500 with the average sale price being US$250 and rights-managed images ranging from US$250-3000. Clients who choose to spend up big with us are offered discounted prices which may be less than $250.

Can my images be in briefs and in the Marketplace?

Of course. When uploading to your Marketplace, you will be given the option to choose from previous submissions. Make sure you adhere to the guidelines above about royalty free (RF) and rights managed (RM) images. In short, if it's royatly free (RF) in a brief, it needs to be RF in the Marketplace and vice versa. If it's rights managed (RM) in a brief, it needs to be RM in the Marketplace and vice versa.

ImageBrief will consider any and all images submitted to a royalty-free brief as available for sale under a royalty-free license anywhere else on the platform. It will live under a royalty-free agreement with ImageBrief until or unless the images is deleted from the platform by you.

Can I submit images that are available only for editorial use to the Marketplace?

Not at the moment. Right now our Marketplace offers fully released images only. All images uploaded to the Marketplace must be available and fully released for commercial use without further approval.

Why aren't my images showing in the Marketplace?

All images you upload to the Marketplace are visible and available in your Marketplace. ImageBrief's success has come from curation. Images visible in the Global Marketplace are hand-selected to meet current trends and client requests. We are lauded based on our selection of images, rather than the number of images we have. While your image may not appear in our Global Marketplace, clients can click through to your portfolio from any image to see and buy from your entire catalog.

What is the difference between the Marketplace on my ImageBrief Portfolio and the Global Marketplace?

This is your shop. Here you can have as many images as you like. Clients are linked through to your Marketplace from anywhere they see your images on the site. Show them what you've got. Share your ImageBrief Portfolio URL direct with your clients, your colleagues, on social media, your email signature, and in your marketing. Clients can purchase your images directly from your Marketplace using a credit card and we handle the billing and payment to you.

THE APP (iPhone)

I can't download the app.

The ImageBrief iOS app is for exclusive use by the ImageBrief community. You will only be able to get it by using your ImageBrief login details. At this time the app is only available for Apple's iOS.

I can't login to the app.

Please check your phone for software updates. Close the app and then try again.

How do I set notifications for the app?

Log in to your account on a desktop and set or update your notifications at: http://www.imagebrief.com/settings/notifications. These settings will apply to your in-app messages too.

Is there an Android App?

Is there an Android App? Not yet, but likely in the future. Stay tuned.

Can I submit to briefs from the app?

You sure can. You can submit images taken on your phone to briefs that do not require large files. You can also submit images “from previous briefs” right from your phone. You can even set an email reminder for when you're back in the studio.

SUBSCRIPTIONS

What are these subscriptions?

Our subscription plans—Explorer Plus and Premium—offer additional opportunities to sell your work get hired, connect with clients, offer increased commission, give you automatic image tagging, in addition to loads of other great stuff. You can view the benefits and upgrade here: http://www.imagebrief.com/upgrade.

How do I change or cancel my subscription?

To change or cancel your subscription go to: http://www.imagebrief.com/settings/billing If you have questions about your plan, you currenty have Premium Support. Just use the blue bubble at the bottom right-hand corner of your screen and our staff will be with you shortly.

How do I get the most out of my ImageBrief Portfolio?

This is your place to shine. Fill your ImageBrief Portfolio with your best images, tearsheets, and up-to-date information. Keep it fresh and share it with clients, colleagues, and on social media. You can even share it with us when you have exciting updates so we can help promote you. Images in your portfolio do not need to be for sale. They should be representative of the type of work you specialize in and showcase work you have done for other clients. Check out our blog from more resources on Portfolios and other features: http://blog.imagebrief.com/how-to-create-a-killer-portfolio-on-imagebrief.

How do I get my images in Curated Collections?

These images are hand-picked by our photo editors from your Marketplace images. There is currently no way for you to upload images directly to them. You will receive notifications if your images are added.

Can images be re-ordered in my Portfolio Marketplace?
How do I make the most out of assignment briefs?

These briefs are for our Explorer Plus and Premium Members only. To make the most of these briefs, use the “Promote Me” button to show the client you're interested. This will take them directly to your portfolio where they can contact you. In addition, you can upload some of your work that's relevant to the assignment. Here's a great story about getting hired through ImageBrief: http://blog.imagebrief.com/video-how-clients-find-assignment-photographers-on-imagebrief.

Where can I manage my images?

In the dropdown menu on your avatar, go to “My Images”. There, you can remove, edit, and search your images using tags.

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